Repeat Prescriptions

Ideally these should be requested 48 hours in advance.

Repeat prescriptions will not be taken over the telephone.

If you cannot get to the surgery, please write in for your repeat prescription enclosing a stamped addressed envelope, this will be returned to you within 48 hours.

Order Online

Alternatively you may order online by clicking on the links below to access our secure form:

• Urswick Medical Centre – order repeat prescriptions here
• Maplestead Surgery – order repeat prescriptions here

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Hedgemans Pharmacy

• Open till 19:00 every weekday (17:30 Saturdays)
• Free prescription collection from this surgery
• Free deliveries to elderly and housebound patients
• Stop smoking – One to One support
• NHS minor Ailment Service provided

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Medicine Waste Campaign

Wasted medicine causes a dent in the NHS budget which can't be recovered. Many patients are not using the medicine that they are prescribed.

These medicines costs the NHS millions and by stopping or preventing medicine from being wasted this would save the NHS drastically and open up possibilities for the NHS to spend elsewhere.

The savings by preventing medicine waste will enable a better healthcare service for you. This can be done by only ordering the medicine which you absolutely need and nothing more. It is vital that medicine is no longer wasted.